ClerkedHelp Center

Sign in to Clerked

Use your organization’s sign-in method and recover safely when access does not work.

What to do

  1. Open platform.clerked.ai. Enter the work email connected to your Clerked account.

  2. Choose the available sign-in method. Continue with your Clerked password or your organization’s single sign-on as configured for your account. Use the same method that owns the invited email. When your organization uses single sign-on, choose Use single sign-on, enter your work email, and complete sign-in with your organization’s identity provider.

  3. Complete any verification step. Return to Clerked and confirm the expected company appears in the company chooser.

Recover access

Use Forgot password for an account that signs in with a Clerked password. Single sign-on accounts are managed by your organization’s identity provider, so ask your identity administrator for help with organization-managed access.

If sign-in loops or uses the wrong work account, try a private browser window and choose the intended account again. Check that your device time is correct. Do not share passwords, reset links, one-time codes, or identity-provider credentials with Clerked support.