General FAQ
Quick answers to the most common questions about Mod AI.
What is Mod AI?
Mod AI is an AI-powered accounts payable platform. It processes invoices end to end: extracts data, matches against POs and receipts, codes to GL accounts, runs validation, routes for approval, and posts to your ERP. The goal is to take manual data entry out of AP.
Who is Mod AI for?
AP teams, controllers, finance managers, and CFOs at companies of any size. Whether you process 50 invoices a month or 50,000, the platform scales. It is especially useful for organizations with multiple entities, complex approval workflows, or high invoice volumes.
How accurate is the AI?
Most invoices from known vendors are extracted with 95% or better accuracy after the agent has seen a few. The agent learns from your corrections; every correction improves future invoices from that vendor. New vendors and unusual invoice formats may need more review at first.
For company-wide patterns, use Agent instructions to encode behavior the agent should not have to learn from corrections alone.
What file formats are supported?
- PDF (most common, best results).
- PNG.
- JPG / JPEG.
- TIFF.
- DOCX.
Is there a mobile app?
Mod AI is web-based. The platform is mobile-responsive, so you can review and approve invoices from your phone or tablet through any modern browser. A dedicated mobile app is not available today.
How do I get help?
- Email support@usemod.ai.
- Use the in-platform support chat by clicking the help icon at the bottom right.
The support team helps with account setup, technical issues, and any questions about using the platform.