Security FAQ
Is my data used to train AI models?
No. Your data is never used to improve the AI, never shared with other customers, and never used for any purpose beyond processing your invoices. The agent processes invoices in real time without retaining the data for training.
How is my data secured?
All data is encrypted:
- In transit, with HTTPS on every connection.
- At rest, with enterprise-grade encryption on stored data (invoices, extracted fields, vendor records, the activity log).
The platform runs on enterprise-grade cloud infrastructure with network isolation, encrypted automatic backups, and 24/7 monitoring.
Is my data isolated from other customers?
Yes. Mod AI enforces complete data isolation between organizations. There is no path for one organization to access another's data, accidentally or intentionally.
Where is my data stored?
Your data is stored in secure cloud data centers. For specific region information, email support@usemod.ai. All storage locations maintain the same encryption and security standards.
What happens to my data if I cancel?
If you cancel your Mod AI subscription, your data is retained per the data retention policy and then securely deleted. That gives you time to export anything you need. For specific retention timelines and export options, email support@usemod.ai.
How does Mod AI help with fraud?
Several controls work together:
- Duplicate invoice detection. The platform flags likely duplicates by vendor and invoice number. See Duplicate Invoice notice.
- Three-way matching. The line-item rule catches mismatches between invoice, PO, and receipt.
- Price change detection (where your integration supports it). Significant unit-price deviations against the last approved invoice for the same vendor and item generate a Price Change Detected notice.
- Approval policies. Policies enforce your authorization rules even if a fraudulent invoice slips past validation.
- Audit log. Every action is recorded. If something looks wrong after the fact, you can trace exactly what happened.