Understand purchase order statuses
Clerked registers a small set of purchase order status values. Your configured connector decides how an ERP source status maps to one of them.
Purchase order status reference
| Registered value | What to know |
|---|---|
| open | The connector mapped the source purchase order to the registered open value. |
| partial | The connector mapped the source purchase order to the registered partial value. One SAP connector schema displays this as Partially Received. |
| draft | The connector mapped the source purchase order to the registered draft value. |
| closed | The connector mapped the source purchase order to the registered closed value. This value is not available for invoice matching. |
| cancelled | The connector mapped the source purchase order to the registered cancelled value. This value is not available for invoice matching. |
| rejected | The connector mapped the source purchase order to the registered rejected value. |
| unknown | The connector mapped the source purchase order to the registered unknown value. |
Your ERP and Clerked page may use different display wording. Treat the registered values as a data reference, and use your connector's visible label when discussing a purchase order with support.
If a status looks wrong
Check the purchase order in your ERP first. If the ERP and Clerked do not agree, contact your Clerked contact or support with the purchase order number, the status shown in each system, and the company affected.