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Understand document notices

Notices tell you when a document needs attention or when Clerked recorded an issue during processing, validation, matching, or export.

Find a notice

On an invoice, notices appear as chips in the Document notices region directly under the invoice title. Select a chip to open its details and available actions in a popover.

The chip text is short, so it may not match the full notice name below. For example, Potential Duplicate Invoice appears as Duplicate, while Price Change Detected appears as Price Change.

Notice types

Clerked has 18 registered notice types. You only see the types that apply to the document, your company's configuration, and its connected systems.

Intake and processing

NoticeWhat it meansNotice action
Password-Protected PDFThe file needs a password before Clerked can read it.No notice action.
Rate Limit ReachedProcessing paused after a company rate limit was reached.Resolves when processing resumes.
Ingestion PausedDocument or email intake has been paused for the company.Resolves after intake resumes.
Processing ErrorProcessing hit an operational failure. Temporary failures retry automatically, while terminal failures go to review.Dismiss. Terminal review also provides Mark handled and Cancel document outside the popover.
Email Validation Check FailedAn inbound email or attachment needs review before an invoice workflow can start.No notice action.

Document review

NoticeWhat it meansNotice action
Potential Duplicate InvoiceThe invoice may duplicate an existing invoice.Reconcile Duplicates or Not a Duplicate.
Potential Duplicate Credit MemoThe credit memo may duplicate an existing credit memo.Reconcile Duplicates or Not a Duplicate.
Validation Check FailedOne or more automated business checks found data that needs review.Dismiss.
Price Change DetectedA line price differs from recent approved history beyond the configured limits.Dismiss.
Vendor Amount AnomalyThe invoice total differs from the vendor's recent approved history beyond the configured limit.Dismiss.
Agent Proposal PendingA custom agent proposed invoice changes that need a person to review them.Approve, Reject, or Dismiss.

Purchase order and receipt checks

NoticeWhat it meansNotice action
PO Approaching ConsumptionThe matched purchase order is nearing its authorized quantity or amount.Dismiss.
PO Fully ConsumedThe invoice brings the matched purchase order to its authorized quantity or amount.Dismiss.
PO OverconsumedThe invoice would take the matched purchase order past its authorized quantity or amount.Dismiss.
Receipt Not Verified Before ExportThe invoice reached the ERP before its receipt could be verified under the company's export policy.Confirmed not a duplicate.

ERP and export follow-up

NoticeWhat it meansNotice action
Export FailedClerked could not export the invoice to the ERP.Dismiss.
Attachment Upload FailedThe invoice reached the ERP, but its attachment did not.Dismiss.
ERP Apply Date ShiftedThe ERP used a different apply date because the requested period or date was unavailable.Dismiss.

Read the chip color

Notice chips use warning and error colors to show how much attention the notice needs. Color alone does not tell you whether the invoice is blocked. Clerked defines blocking behavior separately for each notice type, and company validation settings can also affect what happens next.

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